Refund policy
Returns & Refunds Policy
Handcrafted Quality Assurance
Because each piece of our jewelry is carefully handmade with artisanal attention to detail, we are unable to accept standard returns or exchanges. Should you have any concerns about your purchase, our customer care team is always available to assist you.
Quality Inspection Process
We take pride in our craftsmanship and want you to love your jewelry. Upon delivery:
-
Please inspect your item immediately
-
Contact us within 48 hours if you discover:
-
Any manufacturing defects
-
Damage from shipping
-
An incorrect item received
For fastest resolution, please include clear photographs of the issue.
-
Refund Resolution
For approved cases:
-
We will process refunds to your original payment method within 10 business days of receiving and inspecting the returned item
-
Financial institutions typically require 3-5 additional business days to reflect the credit
-
If you don't see your refund after 15 business days from approval, please email us at lacorserjewelry@gmail.com
Our Commitment
We guarantee:
-
Response to all inquiries within 24 hours
-
Fair assessment of every quality concern
-
Complete transparency throughout the resolution process